To get your order started we are going to need a jpg of the logo you are requesting preferably in black and white line art. We will check our data base to see if we have it. We have quite an extensive data base and we may have it. If the logo you are requesting is not in our data base it will need to be converted into line art and that process takes 4 to 5 days to complete due to workload and there is a $25.00 setup fee. Please indicate by name which font you would prefer and also by number which badge, wings etc. you would like to add. Once your order is received we will send you an invoice, and also a setup for your review/approval before the engraving process begins. We accept Visa, MasterCard, Discover, and American Express. You can e-mail or call the number below to provide payment information i.e. credit card number, expiration date, security code, and billing zip code. We do not keep credit card information on file due to security concerns. Shipping is FedEx ground. Efficient, dependable and package tracking for your convenience. All orders are shipped at cost. Please allow 5 to 7 days turn around time. Expedite fee for 2 business day turnaround - $10.00 per item. We waive the setup fee for new logos and we also give a 10% discount on orders of 12 or more. This offer is only for the 25oz Sports Mugs. Please feel free to contact us for more information on bulk orders.
Please refer to the "How To Order" page for instructions on how to place your order. Send your questions or comments to Sales@MugworksUSA.Com or call Victoria (850) 585-9437
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